とても対応がよく、親切丁寧。日本の取引も多くて安心しました。

The design is good with a tilted bowl that my cat enjoys, and it's easy to clean. However, the navigation buttons are sometimes unresponsive and confusing. The two-step door unlock process is cumbersome, and it often closes while the cat is still eating. It would be better to have adjustable door timing or better RFID sensitivity. Spare RFID tags would be helpful, especially when my cat lost its collar. Also a split bowl feature for wet and dry food. Overall, it's decent but needs improvements in hardware and software to be fully functional